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dormakaba South Africa: Innovating Easy, Secure Hotel Room Access

2 min read

Creating smart and secure access solutions worldwide, dormakaba has designed an accessible and easy-to-use mobile Bluetooth Low Energy (BLE) solution for hotels. Hotel guests will be able to use their mobile devices as room keys, which sidesteps check-in queues and paperwork.

Making the innovation even more impressive is that installation is simple and cost-effective, and both increases guest satisfaction and hotel security.

“A mobile device is a convenient and reliable tool for both the hotel and the guest,” says Sonia Harding. “Guests simply book their accommodation, download the mobile key application and then receive their hotel room key on the app. Once they arrive at their destination, they proceed directly to their room and use their mobile device as they would their key card. No queues, no delays and no unnecessary frustration.”

If a key card is lost or stolen, it can be used to access parts of the hotel without anyone realising, and replacing key cards can become a costly exercise. However, if a mobile device is stolen or lost, it can be deactivated immediately and remotely.

The system integrates seamlessly with the hotel locking system, using a cloud-based platform to manage the key allocations and controls. The locks are compatible with BLE which means there is no difference in the price of the locking system, the only cost would be the BLE antenna that needs to be fitted on the inside of the lock and the annual licensing fee to host the hotel in the cloud.

“The cost is minimal as the client can upgrade their lock just by adding the antenna, and the hardware and operating software used to take advantage of the system are largely the same as legacy systems already in use at most hotels,” adds Harding. “No changes are made to the lock readers – they can read the key cards as they are RFID compatible, and they have Bluetooth that allows for seamless connectivity using the mobile device. Clients that purchase locks from June 2016 will be automatically BLE compatible.”

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