Industry advice: How to approach negative reviews on social media
Ian Said from Ideal Software, which specialises in Point of Sale and Inventory Control software for the Hospitality industry, discusses how to handle negative reviews.
Carlson Rezidor rebrands as Radisson Hotel Group
The Carlson Rezidor Hotel Group has announced its rebranding to Radisson Hotel Group at the International Hotel Investment Forum (IHIF) in Berlin.
Scottish Leader 12 YO scores Gold at World Whiskies Awards
Scottish Leader 12-year-old whisky, the flagship of the internationally renowned collection, has been awarded a prestigious gold medal by the World Whiskies Awards in the UK, during a first round tasting.
Ugandan refugee turned entrepreneur saves lives with recycled hotel soap
This year’s SAPICS conference (10-13 June) will host the inspiring Dr. Derreck Kayongo. He will be sharing the story of how the NPO he founded contributed to a 30% reduction in child deaths globally by recycling hotel soap.
Silverstar staff volunteers invest in Kagiso learners
Silverstar has taken its career development campaign within the Kagiso Mosupatsela Secondary School to a new level with career profiling for Grade 10s, and sending staff volunteers to share work experiences with Grade 11s, which was followed by a job-shadowing day at the property.
Unilever Food Solutions’ Johannesburg kitchen moves to new premises
Unilever Food Solutions Johannesburg kitchen has moved to the Chef MLK School of Cooking premises in Kempton Park, and the new kitchen has capacity for 30 chefs at a time.
In-room Wi-Fi challenges: New technology to the rescue
Competition in the hospitality industry is keener than ever, as more hotels and lodges compete for potential guests’ attention, and for many, in-room Wi-Fi is a deal breaker.
Four Seasons The Westcliff to host pop-up with French chef Vincent Lucas
Capitalising on that gorgeous view over Johannesburg and the beautiful food and beverage spaces that have been created in the
UCT and industry team up to offer bursaries to Business of Wine course
Wine is so much more than just a picturesque vineyard or a tasting experience at a fine restaurant, which is why the UCT Graduate School of Business launched the first-of-its-kind Business of Wine short course.
Eat on the wild side: Coastal Foraging with Roushanna Gray
If you’ve ever wanted to start exploring the Cape’s rockpools for ingredients, but didn’t know where to start, then look no further – we chat with Roushanna Gray from Veld and Sea about her coastal foraging course.
