Tag: Customer Service
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First Group’s training initiatives keeps service at the heart of hospitality
With both staff and guest satisfaction in mind, First Group hospitality management engages in in-house training across all…
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Companies can curb losses by improving SA’s customer service levels
South Africans might be friendly and welcoming people socially…but we’re not always known for friendly, efficient and effective…
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Tech Corner: GoReview centralises online reviews
GoReview platform offers establishments a simple way to access all online reviews through a centralised system, making it…
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Insights from the Business of Wine & Food Tourism Conference
The Business of Wine & Food Tourism Conference provides valuable insights to those operating in the Cape’s wine,…