The business of hospitality — industry news, trends and best practice for operators, chefs and suppliers.
Hospitality Insights is where Hospitality Marketplace covers the innovations, economics and operational thinking driving the trade. Browse the latest features below.
Latest features
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How AI is Reshaping Service, Strategy, and Systems – Hospitality Rewired
In 2025, Artificial Intelligence isn’t just a tool for hospitality operators — it’s the architecture supporting smarter, faster,…
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The Hospitality Hustle Kit – Create Killer Content Using Just Your Phone
FOR SMALL HOSPITALITY BUSINESSES, MARKETING CAN FEEL LIKE AN EXPENSIVE LUXURY. BUT IT DOESN’T HAVE TO BE. If…
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From Surviving Winter to Seizing Spring: Why 2025 Hospitality Demands a Season of Renewal
After winter’s stress test on energy, staffing, and infrastructure, spring offers South Africa’s hospitality operators a chance to…
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Hotelminder Myth Operations: Expert Insights for Hoteliers
By Benjamin Verot, Founder of HotelMinder: HotelMinder myth operations begin with lessons learned from more than 15 years…
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The Silent Language of Cleanliness
How White Linen and Fragrances Speak to Your Guests In the hospitality industry, first impressions are everything. Before…
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Love of People: Mentorship and Diversity in the Wine Industry
Mentorship and diversity are changing the face of the South African wine industry. What was once a closed…
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Is Business Travel Dead? Not Quite – Just Smarter
Remember those flights in the thick of the pandemic? Yip. Masked to the eyeballs, no refreshments, no aisle…
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UAE to Host Africa Tourism Investment Summit at FHS World 2025 in Dubai
Dubai set to welcome African tourism ministers, investors, and industry leaders this October to unlock new partnerships and…
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Waterfalls Lodge Opens in Victoria Falls
A new 60-room property, Waterfalls Lodge, has officially opened in Victoria Falls, Zimbabwe. Developed by Wild Horizons, part…