Category: Industry Focus
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Family-Friendly: Ideas to keep kids happy at your establishment
If you want to create a family-friendly atmosphere at your establishment, it’s super important to keep the kids…
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Dear Stephen: I lied about my salary but now they want proof!
So you’re interviewing for a new job and you told a teeny tiny white lie about how much…
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Guest Requests and Delegate Demands: From the original to the outrageous
BON Hotels’ team share some of the more unusual requests they’ve ever received from hotel guests and conference…
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Industry Advice: But What If I Train Them and They Leave?
Ian Said from Ideal Software, which specialises in Point of Sale and Inventory Control software for the Hospitality…
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StreetSmart SA expands its partner network to help more vulnerable children
After raising R1,12 million nationally through partner restaurants and generous diners last year, StreetSmart SA will be branching…
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BON Hotels adds Nelspruit to its growing portfolio
BON Hotels has announced its recent addition of Destiny Lodge Nelspruit by BON Hotels into their portfolio. The…
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Guest Relations: Managers share their customer service secrets
General and Hospitality Managers are at the forefront of guest relations, playing an essential part in ensuring guests…
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New Tech: ABOLOBI app traces fish from ocean to plate
The ABALOBI app is connecting small-scale fisheries and restaurants: imagine being able to trace the ‘catch of the…
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Cape Town’s water crisis not a dampener to tourism prospects
HTI Consulting looks at the impact of Cape Town’s water crisis on visitor numbers to the Mother City…
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Fortis Hotels launch own signature brand and announce 40% staff ownership
After operating several Protea Hotels around the country, Fortis Hotels is striking out under its own brand, and…