The annual TripAdvisor Travellers’ Choice Awards have been announced, and Red Carnation property The Oyster Box in Durban has been named Number 1 in the Top 25 Hotels – South Africa category. This is the third year in a row that The Oyster Box has been honoured as the Number 1 Hotel in South Africa.

TripAdvisor Travellers’ Choice award winners are based on the millions of reviews and opinions collected in a single year from TripAdvisor travellers worldwide. This year, the awards celebrate hotel winners across 10 categories including; Top Hotels Overall, Luxury, Bargain, Small, Best Service, B&Bs and Inns, Romance, Family, All-Inclusive and Value for Money. The hallmarks of Travellers’ Choice hotel winners are remarkable service, value and quality.

Standing on Umhlanga’s beachfront overlooking the Indian Ocean and the iconic lighthouse, The Oyster Box Hotel has 86 luxurious rooms and suites as well as numerous dining venues and an award-winning spa.

Jonathan Raggett, Managing Director of the Red Carnation Hotel Collection said that “The transparency of online guest reviews is something that benefits everyone and allows us to continuously evolve as a business and ensure the delivery of excellence at every stage of our guests’ experience. Our success in the TripAdvisor Travellers’ Choice Awards is a true recognition of the staff that go above and beyond to make every guests’ stay truly remarkable.”

For more information about The Oyster Box and the wider Red Carnation Hotel collection, please visit